When you think of someone who truly embodies dedication and growth, Heather immediately comes to mind. Over the past three years, Heather has worn many hats at Options – from Overnight Advocate to Transition Advocate, and now, Assistant Shelter Coordinator. Each role has given her a deeper understanding of what survivors need and how to best support them as they rebuild their lives.
Heather’s experience across so many areas of shelter work gives her a unique perspective and a calm confidence that those around her deeply appreciate. She’s the person who jumps in wherever she’s needed, whether that means helping a survivor get settled, supporting staff during busy moments, or finding creative solutions when challenges arise.
Her compassion and steady leadership have made her a cornerstone of our shelter team. Heather brings both heart and skill to everything she does, ensuring the people we serve feel safe, supported, and empowered every step of the way.
As we continue our “Ask an Advocate” series, we’re proud to highlight Heather’s journey and celebrate the incredible work she does each day.
Now, let’s get into Heather’s interview!
What is your name, title, and how long have you worked at Options?
Hi, I am Heather LaPorte. I have worked at Options for three years. My first year at Options I worked overnights. That time consisted of lots of cleaning and late-night talks with survivors. My second year as the Transition Advocate, I got to help launch our Rapid Rehousing Program. It has been absolutely life changing for survivors. As of two weeks ago, I assumed the Assistant Shelter Coordinator position. This role requires more administrative type duties while providing support to staff and survivors.
What do you believe is the most important aspect of your job as an advocate?
As an advocate I wear many hats that I think are all equally important. But if there is one thing I hope survivors take with them when they leave shelter is a sound understanding of healthy boundaries. Boundaries are the foundation for personal well-being and healthy relationships. This creates a sense of safety and trust in all areas of life.
What are some of the key challenges you face in your role, and how do you address them?
Most survivors that enter our shelter services have been through hell. They arrive unsure and scared of what they have been through, and an unknown future. My goal is to help survivors become self-reliant and be able to express their needs without feeling unworthy or like a burden.
Is there a particular service or program offered by Options that you find especially impactful or meaningful? If so, why?
Youth are having conversations about consent and are more aware of the effects of trauma than I was at their age. Although I hate this is even a thing it gives me hope for the future generations. Option’s community awareness and education programs for our youth will ripple through time, shaping stronger, healthier, and a more compassionate community.
What has been your favorite training or professional development program you’ve attended/received since working with Options? What did you learn?
In August I attended A Million Moments for Maternal Mortality Prevention Conference aimed at addressing physical and mental health, substance use, and intimate partner violence. Many women fear reaching out because of stigma and shame and are losing their lives because of it. This conference reinforced my belief that we need to be the change we want to see. With compassion we can ask the right questions and focus on ways to improve the outcomes and reduce preventable maternal deaths. “The best way to help a child is to help their mother.” And agencies across the state are partnering up to do just that.
How do you practice self-care and prevent burnout, given the emotional intensity of the work?
My self-care looks different daily. Somedays I need a walk in nature. Other days, I need to lay down. I enjoy my plants and gardening. I like to bake, have a marble collection, and a room full of crafty projects to work on. Quality time with family and taking time off are mandatory.
If your younger self could see you now, what would they be most proud of?
That I have kept my fire, belief in possibility, and gratitude throughout the best and the worst times.
What’s a ritual or habit you use to transition out of “work mode” after a tough day?
Most days I can leave work at the door. On the days I can’t, I will sit in a dark quiet room for a while.
Do you have a “comfort item” at work (a photo, snack, playlist, etc.) that helps you get through the day?
My two favorite artists to listen to at work are Prince and Rainbow Kitten Surprise. McDonalds and cake can get me through anything.
What motivates you to show up on the really hard days?
Each day, I choose to show up for myself, trusting that my presence and actions can make a positive impact in someone’s life.
If you could describe your advocacy style in three words, what would they be?
Autonomy. Boundaries, Compassion.
If you need any additional information, have a question, or a concern, feel free to reach out to Options at our 24-hour toll-free helpline 800-794-4624. You can also reach an advocate via text by texting HOPE to 847411 or click 24-Hour Chat with Options.
This grant project is supported by the State General Fund for Domestic Violence and Sexual Assault, sub-grant number 25-SGF-07, as administered by the Kansas Governor’s Grants Program. The opinions, findings, conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Office of Kansas Governor.